Wheels from Reproduction Wheels are covered by a limited warranty detailed above. In case of problems or returns, please contact your selling outlet directly and we will work with them to resolve the problem. Wheels will only be accepted by Reproduction Wheels if the products does not meet manufacturers standard and will be backed by manufacturer’s warranty. Under no circumstances will exchanges or returns will be accepted because a incorrect decision on wheels have been chosen or purchased and error caused by purchaser. In a rare occasion whereby Reproduction Wheels will accept returns, there will be further charges and restocking fees incurred by the purchaser. Please note that all pictures on the website are taken under light and may vary to actual colour in person. We aim to take the pictures as close as to true colour as possible but there will be colours that are very difficult to represent true and actual colour. All pictures taken are for illustrations purpose ONLY. We take no responsibility if incorrect colour is purchased.
RETURN POLICY: Items must be in new unused condition and returned in original boxes with all packaging.
YOU HAVE 10 BUSINESS DAYS TO NOTIFY US IF ANY PRODUCT WAS DAMAGED IN TRANSIT.
Wheels which have been installed on a vehicle or had tyres mounted onto them are NON-RETURNABLE.
A 15% Restocking fee will apply to items returned after 30 days. NO returns accepted after 90 days. NO EXCEPTIONS.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and we will send you details accordingly.
Our products are shipped within 48 Hours using Couriers. To return your product, we will send you details accordingly. You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.